How do I transfer my domain to Hostnali?

Moving a domain to Hostnali keeps your website and email running: only the company you pay for the domain changes.

Step by step

1. Unlock the domain in your current registrar’s dashboard (sometimes called “transfer lock” or “registrar lock”).
2. Get the EPP code, also known as the authorisation or auth code. Your current registrar shows it in the dashboard or sends it by email. See what an EPP code is.
3. Order the transfer on our domain transfer page: enter the domain, paste the EPP code and pay.
4. Approve it if the registrar emails the domain’s owner to confirm. The transfer then completes by itself.

How long it takes and what it costs

• .rw, .co.rw and other Rwandan domains follow the transfer process of RICTA, the registry, so the time varies; our team will tell you what to expect. If the registry asks for business details or documents, we tell you what to send.
• .com, .net, .org and other international domains take 5 to 7 days.
• A paid transfer of an international domain adds a year to its expiry date. For Rwandan domains, our team confirms how the expiry date is handled.

Transferring a .co.rw costs RWF 0; a .com costs RWF 29,400.

Before you start

• Check that the domain has more than 7 days left before it expires.
• International domains can’t be moved within 60 days of being registered or transferred.
• Keep your website and email where they are until the transfer is complete, or ask us to migrate them for free.